Preparing documentation and operating manuals
Optimised organisation
The experts of TÜV NORD provide qualified support in preparing organisation manuals (OHB). This provides customers with the benefits of having their organisational methods of their company processes optimised as well as having their liability risks for the management reduced and provides them with suitable measures to ensure legal organisational compliance.
The preparation of an organisational manual is typically divided into five phases:
- Phase 1: recording and analysing existing structures, processes, and documentation
- Phase 2: defining and coordinating targeted nominal conditions / detailed structure and process instructions (target concept)
- Phase 3: target-performance comparison / defining measures / defining the structure of organisation manual
- Phase 4: summary of the regulations in an organisation manual / coordination with key knowledgeable parties of the customer (e.g. task force), and if necessary, the authorities; joint workshops (reading, discussion, adoption); defining the responsibilities
- Phase 5: presentation of the organisational manual at the company, if necessary, assistance with the implementation
